FAQs

IMPORTANT INFORMATION ABOUT THE TICKET

  1. All visitors must have their own ticket on hand to be able to enjoy the attraction, this includes adults or guardians of the children.
  2. Ticket prices are the same for all ages.
  3. Infants under 1 year old may enter the event area free of charge when accompanied by a ticketed adult. However, they are not permitted to enter the bounce house or The Giant area.
    For safety and enjoyment, we recommend a minimum age of 3 years for children to participate in the activities.

GUARDIANSHIP RULES

  • All children 3-12 must be accompanied by a guardian aged 18 or above. Tickets are required for both child and guardian.
  • Kids who are over the aged 12 are allowed to enjoy the attraction without a guardian.
  • Adults or ither children’s guardians should be between 18 and 55 years old. Seniors over 55 are welcome to join but can only stay in the festival area — they can’t go into the bounce zone.

DURATION &ATTRACTION ACCESS

  • Each ticket grants access to a 5-hour session at the attraction.
  • Every ticket includes access to all bounce attractions, with a designated 30-minute playtime per person in the Bounce House.

DURATION &ATTRACTION ACCESS

  • Each ticket grants access to a 5-hour session at the attraction.
  • Every ticket includes access to all bounce attractions, with a designated 30-minute playtime per person in the Bounce House.

SOCKS ARE MANDATORY

  • For Safety reasons, It is suggested for all visitors o wear an Anti-Slip Socks when entering the bounce area.
  • All visitors must wear socks to enter the bounce area.
    Grip socks are strongly recommended for added safety, though regular socks are also permitted.
    You may bring your own socks or purchase grip socks at the venue, subject to availability.

SAFETY RULES

For safety reasons, all visitors must meet the following requirements:

  • Weight limit: Maximum 111 kg.
  • Height limit: Maximum 193 cm.
  • Exception for The Giant area: Maximum 216 cm.
  • Minimum height for the obstacle course: 90 cm.
  • Do not jump off high areas inside the inflatable. Please use the stairs or slides provided.
  • No somersaults, backflips, or other dangerous moves allowed.
  • Do not jump into the ball pit. Enter and exit carefully while being mindful of others inside.
  • Always keep your head above the balls while in the ball pit.
  • When using the slide, always go down feet first, lying on your back with arms crossed over your chest. Never slide headfirst.
  • Only one person is allowed on each slide at a time. Sliding while holding a child or baby on your lap is not permitted.
  • Do not use your feet to slow down while sliding. Allow your body to come to a natural stop at the bottom.
  • While bouncing or moving inside the inflatable, keep a safe distance from other guests.
  • Always follow the directions of the crew and staff. They’re here to help keep your playtime safe and fun!

A height measurement tool is available at the venue to ensure participants meet the minimum requirement before playing.


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